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    SoftConsole Attendant Console

    The SoftConsole is an attendant console used in the Huawei CloudEC solution. With diverse operations available on its intuitive GUI, the SoftConsole allows agents to conveniently and efficiently handle a large number of internal and external incoming calls, helping improve the enterprise image.


    Specifications SoftConsole
    Maximum Number of Agents 3,000
    Maximum Number of Console Groups 500
    Maximum Number of Agents per Console Groups 64
    Maximum Number of Queues per Console Groups 50
    Number of Subscribed Users per Agent 10

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